Privacy Policy

Introduction

At Axi Community ("we," "our," or "us"), we understand that your health information is deeply personal. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding the information we collect through our website and mobile application.

Information We Collect

Information You Provide

• Account Information: Email address, name, and profile information when you sign up for early access or create an account.
• Health Information: Symptoms, medications, journal entries, and other health-related data you choose to log through Axi.
• Community Interactions: Posts, comments, and messages shared within Campfire communities.
• Communications: Information you provide when contacting our support team.

Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers.
• Usage Data: How you interact with our app, features used, and time spent.
• Log Data: IP address, browser type, and access times.

How We Use Your Information

We use your information to:

• Provide and personalize your Axi experience
• Connect you with relevant Campfire communities based on your conditions
• Generate health reports and insights for you and your healthcare providers
• Send important updates about our service and your early access status
• Improve our app and develop new features
• Ensure the safety and security of our community
• Comply with legal obligations

How We Protect Your Information

Your health data deserves the highest level of protection. We implement:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols.
• Access Controls: Strict access controls limit who can view your information.
• Secure Infrastructure: Our systems are hosted on secure, HIPAA-compliant cloud infrastructure.
• Regular Audits: We conduct regular security assessments and vulnerability testing.
• Employee Training: All team members receive privacy and security training.

Sharing Your Information

We do not sell your personal information. We may share information only in these circumstances:

• With Your Consent: When you explicitly choose to share health reports with your healthcare providers.
• Community Features: Information you post in Campfires is visible to other community members.
• Service Providers: Trusted partners who help us operate our service, bound by strict confidentiality agreements.
• Legal Requirements: When required by law or to protect the safety of our users.

Your Rights and Choices

You have control over your information:

• Access: Request a copy of your personal data at any time.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account and associated data.
• Export: Download your health data in a portable format.
• Opt-Out: Unsubscribe from marketing communications at any time.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

Axi Community is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: